Terms of service
Welcome to Clarume. Throughout these terms, "we", "us" and "our" mean Clarume. Clarume runs this store and website, along with all related information, content, features, tools, products and services, in order to offer you, the customer, a curated shopping experience (the "Services"). Our store is built on Shopify, which allows us to deliver the Services to you.
These Terms of Service, together with the policies they refer to (the "Terms"), set out your rights and obligations when you use the Services. Please take the time to read them carefully, because they contain important information about your legal rights, including warranty disclaimers and limitations of liability. By visiting, using or interacting with our Services, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not access or use the Services.
1. Access and account
By accepting these Terms, you confirm that you have reached the age of majority in your province, territory or state of residence, and that you allow any minor dependents to use the Services on devices that you own or manage. To use the Services, we may ask you for certain information, such as your email address and your billing, payment and shipping details. You confirm that everything you provide is accurate, up to date and complete, and that you are entitled to share it. You are responsible for keeping your account login details secure and for all activity that takes place on your account. Your account may not be transferred, sold, assigned or licensed to anyone else.
2. Our products
We do our best to show our products and services as accurately as possible. Still, colours and the look of a product may vary from what you see on screen, depending on your device and its settings. We cannot guarantee that the appearance or quality of any product will match your expectations or look exactly as shown online. We may change product descriptions at any time, without notice and at our own discretion. We also reserve the right to discontinue any product at any time and to limit the quantities we offer to any person, region or jurisdiction.
3. Orders
Placing an order means you are making an offer to buy. Clarume may accept or decline any order for any reason. An order is only accepted once we confirm it, and we need to receive and process your payment before that happens. Please check your order carefully before you submit it, as we may not be able to make changes or cancel it once it has been accepted. If we decline, change or cancel an order, we will try to let you know using the contact details you gave us. Returns and exchanges are handled only according to our Return & Refund Policy. You confirm that you are buying for your own personal or household use, and not for commercial resale or export.
4. Prices and billing
Prices, discounts and promotions may change without notice. You pay the price that applies at the moment you place your order, as shown in your order confirmation email. Unless otherwise stated, the prices shown do not include taxes, shipping, handling, customs or import fees. You agree to give us current, complete and accurate purchase and payment details for every purchase, and to update your account information without delay so we can complete your transactions and reach you when needed. You confirm that your payment information is correct, that you are authorized to use the payment method, and that you will pay all charges at the listed prices, including shipping and any applicable taxes.
5. Shipping and delivery
Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs clearance or circumstances beyond our control. As soon as we hand the products over to the carrier, ownership and risk of loss pass to you. You can find all shipping details in our Shipping Policy.
6. Intellectual property
Our Services, including all trademarks, brands, text, displays, images, graphics, product reviews, video and audio, as well as the way they are designed, selected and arranged, belong to Clarume or its licensors and are protected by intellectual property laws. Under these Terms you may use the Services for personal, non-commercial purposes only. You may not copy, distribute, modify, create derivative works from, publicly display, republish, download, store or transmit any material from the Services without our written permission in advance. The Clarume name, logo, product and service names, designs and slogans are trademarks of Clarume. All other names, logos and trademarks shown on the Services belong to their respective owners.
7. Optional tools
We may give you access to third-party tools that we do not monitor or control. You understand that we offer these tools "as is" and "as available", without warranties, representations or conditions of any kind, and without endorsing them. Your use of any optional third-party tools is fully at your own risk, and you should make sure you know and accept the terms under which they are offered.
8. Third-party links
The Services may include links to websites run by third parties. We are not responsible for reviewing or assessing the content or accuracy of third-party materials or websites, and we are not liable for any harm connected to your use of them. Please read the third party's policies carefully before completing any transaction with them.
9. Relationship with Shopify
Clarume is powered by Shopify, which makes it possible for us to provide the Services to you. However, every sale and purchase you make in our store is made directly with Clarume. By using the Services, you acknowledge and agree that Shopify is not responsible for any part of a sale between you and Clarume, including any injury, damage or loss caused by products and services you purchase. You expressly release Shopify and its affiliates from all claims, damages and liabilities arising from or connected to your purchases and transactions with Clarume.
10. Privacy policy
All personal information we collect through the Services is handled according to our Privacy Policy. Because the Services are hosted by Shopify, some information may also be covered by Shopify's privacy policy. By using the Services, you confirm that you have read these policies.
11. Feedback
If you send us ideas, suggestions, feedback, reviews or other content ("Feedback"), you give us a perpetual, worldwide, royalty-free and sublicensable licence to use, reproduce, modify, publish and display that Feedback for any purpose, commercial purposes included. You confirm that you own or have the rights to your Feedback and that it does not infringe the rights of any third party. We are not required to keep Feedback confidential, to pay for it or to respond to it.
12. Errors, inaccuracies and omissions
From time to time, information on the Services may contain typos, inaccuracies or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times or availability. We reserve the right to correct errors, to change or update information, and to cancel orders if any information is inaccurate, at any time and without prior notice, including after you have placed your order.
13. Prohibited uses
You may only use the Services for lawful purposes. You may not use them for any unlawful or malicious purpose, to break any laws, to infringe our intellectual property or that of others, to harass or harm anyone, to share false or misleading information, to send spam or unsolicited advertising, to impersonate any person or entity, to upload viruses or malicious code, to collect or track other people's personal information, or to interfere with or get around the security features of the Services. We may suspend or end your access if you breach any part of these Terms.
14. Termination
We may end this agreement or your access to the Services at any time, at our sole discretion and without notice. You remain responsible for all amounts owed up to and including the termination date. Provisions that by their nature are meant to continue after termination will remain in effect, including Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification and Governing Law.
15. Disclaimer of warranties
Information on the Services is provided for general information purposes only, and you rely on it at your own risk. Unless Clarume expressly states otherwise, the Services and all products offered through them are provided "as is" and "as available", without representations, warranties or conditions of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title and non-infringement. We do not guarantee that your use of the Services will be uninterrupted, timely, secure or free of errors. Some jurisdictions do not allow certain warranties to be excluded, so some of the above may not apply to you.
16. Limitation of liability
To the fullest extent allowed by law, Clarume and our directors, officers, employees, affiliates, agents, contractors and licensors will not be liable for any injury, loss or claim, or for any direct, indirect, incidental, punitive, special or consequential damages of any kind, including lost profits, lost revenue, lost data or replacement costs, resulting from your use of the Services or any products, even if we were told such damages were possible. To the maximum extent allowed by law, our total liability for any claim relating to an order is limited to the amount you paid for that order.
17. Indemnification
You agree to indemnify, defend and hold harmless Clarume, Shopify and our affiliates, officers, directors, employees, agents, contractors and licensors against any losses, damages, liabilities or claims, including reasonable legal fees, arising from your breach of these Terms, your violation of any law or third-party rights, or your use of the Services.
18. Severability
If any part of these Terms is found to be unlawful, void or unenforceable, that part will still be enforced to the fullest extent the law allows, and the unenforceable portion will be removed from these Terms without affecting the validity of the remaining provisions.
19. Waiver and entire agreement
If we fail to exercise or enforce any right or provision of these Terms, this does not mean we waive that right or provision. These Terms and any policies we publish form the entire agreement between you and us, govern your use of the Services, and replace any earlier agreements between you and us.
20. Assignment
You may not assign or transfer these Terms, or any of your rights or obligations under them, without our written consent in advance. Any attempt to do so is void. We may assign or transfer these Terms and our rights and obligations without restriction.
21. Governing law
These Terms, and any separate agreements under which we provide you with Services, are governed by and interpreted under the laws of the State of Wyoming, United States, without regard to its conflict of law rules. You and Clarume agree to venue and personal jurisdiction in the state and federal courts located in Wyoming. Nothing in these Terms limits any rights you may have under the consumer protection laws of your province or territory.
22. Headings
Headings in this agreement are included for convenience only and do not limit or otherwise affect these Terms.
23. Changes to these Terms
You can view the latest version of these Terms on this page at any time. We may update, change or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page regularly. If you keep using the Services after changes are posted, you accept those changes.
24. Contact
Clarume
1021 E Lincolnway #9147, Cheyenne, WY 82001, United States
Phone: +1 307 400 8256
Email: info@clarume.com
Monday to Friday: 9:00 AM to 6:00 PM (EST)
Saturday and Sunday: 10:00 AM to 4:00 PM (EST)